Where dental teams gain the clarity, strategy, and systems they need to fix referral leaks, protect patients, and build predictable growth. Most dental practices lose patients between the moment a referral is made and the time specialty treatment is done. The old way of tracking referrals is broken, slow, and full of friction. This leaves general dentists without updates, specialists without complete information, and patients confused about next steps.
The Dental Referral Marketing Podcast™ bridges the gap between general dentists and dental specialists. Hosted by Michelle Hougland, this podcast brings a new level of clarity to the referral journey. Michelle is a 35-year dental industry veteran with deep experience in clinical dentistry, operations, and national referral strategy. She previously served as Regional Marketing Referral Director at SGA Dental Partners, where she helped scale the company from 2 to over 30 dental specialty locations in under three years by mastering specialty referral and operational workflows.
Michelle is also the founder of Referral Conduit, an automated technology platform with two patent-pending solutions engineered to secure the closed-loop referral process and ensure zero referral leakage.
What You Will Learn Each episode goes beyond theory to offer practical guidance on topics such as:
Stopping Referral Leakage: How to track every patient so they never fall through the cracks.
Automating Workflows: Replacing old, manual systems with clean, automated technology.
Scaling Workflows: Growing referral networks in private practice, multi-site practices and DSOs.
The Medical-Dental Connection: How to bridge the oral systemic gap between oral health and overall medical health (including Cardiology, Endocrinology, Orthopedics, and OB/GYN clearance).
Connect and Grow Whether you are a Dental Specialist wanting consistent referrals, or a PRC and/or Marketing team member responsible for growing your practice's referral relations, this podcast gives you the roadmap for success.
Your referral system should not consist of sticky notes, spreadsheets, once a year reports for holiday gifts or reacting in fear due to holes in your schedules—it should be a reliable and consistent growth engine.
Ready to take action? Visit our Stan Store link to explore free and paid resources, tools, and digital products designed to help you grow your referral network and dental specialty marketing program today! https://stan.store/dentalreferralmarketingpodcast
Subscribe to the Dental Referral Marketing Podcast™ and learn how to create a cleaner, clearer, and more profitable referral journey.
